Shipping & Returns


Ship unused item in the original packaging back to Lash Lift Depot, LLC within 15 days of delivery for Store Credit or an Exchange (only available for damaged or incorrect orders). Lash Lift Depot, LLC accepts unused, or defective full priced merchandise for up to 15 days after purchase date. Shipping charges are not the responsibility of Lash Lift Depot and are not refundable. Customer is responsible for shipping cost upon return.

Please note there are NO REFUNDS unless Lash Lift Depot, LLC is notified within 48 hours of receiving your purchase if there is an issue, malfunction, damage to the product. Contact can be made through or phone at 860-415-6889. Once discussed with Lash Lift Depot, LLC, product will then be shipped back to our location within 5 days of notification for evaluation before exchange or refund is given.

We hope our products exceed your expectations. Lash Lift Depot, LLC strives to provide simple, easy ordering and exceptional customer service. Feel free to email us with any questions regarding your online order.